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This page explains the troubleshooting procedures to resolve problems you may experience while using the wireless products.
SSID (ESSID) | ID to identify the Access Point. |
Encryption requirements | Whether encrypted communication with the Access Point is required or not. |
Encryption mode | Encryption type (WEP, WPA, WPA2 and etc.) in case it is required. |
Encryption key | Key necessary for encryption. WEP key, when using WEP encryption. Pre-Shared Key, when using WPA/WPA2 encryption. |
Key index | Which key from 1 to 4 is enabled, when using a WEP key. |
Other security function | Information for a security
function configured to an Access Point. e.g. MAC address filter if a security function is configured to the Access Point, configuration of the Access Point needs to be changed to allow the communication with this product. |
Please check the operation status and configuration of this product.
This product may have been started with wired LAN mode. | |
Solution | When the network cable is connected to this product, it starts with wired LAN mode. If an Ethernet cable is connected to this product, unplug the network cable and restart this product. |
Wireless LAN configuration of this product may not be suitable to your environment. | |
Solution | Connect the network cable of this product, and check the wireless LAN configuration of this product. |
If your wireless LAN is interrupted and disconnected, this product may be installed into a location subject to weaker radio wave signals. | |
Solution | Please reconsider the location of installation and condition of use. |
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